Industry leading customer service with a personal touch
You are more than just an account. Our account managers strive to not only provide you with industry leading customer support but to become a valued business partner. This goes beyond just returning phone calls and emails in a timely manner or being knowledgeable about facility maintenance services. It means that your account manager will get to know you as an individual and personally understand your business so that we can better serve you.
Our Customer Service Promise to You
1) You will speak with a real human being when you call our office; not an automated recording.
2) You will have a dedicated account manager that you can contact at anytime about your service.
3) We will return your phone calls and emails promptly.
4) We abide by the Platinum rule: We treat you how you want to be treated.
5) We will learn your business and always look for ways to better serve you.
6) We will never intentionally disappoint you. If we ever do, we will correct it immediately. No questions asked.
2) You will have a dedicated account manager that you can contact at anytime about your service.
3) We will return your phone calls and emails promptly.
4) We abide by the Platinum rule: We treat you how you want to be treated.
5) We will learn your business and always look for ways to better serve you.
6) We will never intentionally disappoint you. If we ever do, we will correct it immediately. No questions asked.